Privacy Policy

Privacy Policy

GreenIvy Golf (d/b/a GreenIvy Golf, "we," "us," or "our"), operating the website greenivygolf.com (the "Website"), respects your privacy. This Privacy Policy explains what information we collect, how we use and share it, your choices, and how you can contact us. It applies to visitors, customers, and anyone who uses our Website and services (collectively, "Services").

Last updated: 10/22/OCT，2026

This Policy does not apply to third-party websites or services linked from our Website. Once you leave our site or are redirected to a third party, that party's own privacy policy governs your information.

1. WHAT INFORMATION DO WE COLLECT?

Information you provide to us

Depending on how you use the Services, we may collect the following personal information:
  • Contact and account information: your name, email address, shipping/billing address, and phone number when you place an order, create an account, contact support, or subscribe to our newsletter.
  • Order and payment information: purchase details (items, date, amount), order and shipping status, and payment information processed by our payment provider. We do not receive or store your full card number or CVV.
  • Communications: messages, reviews, feedback, or support inquiries you send us by email, chat, or our contact form.
  • Marketing preferences: your subscription status and email engagement (opens, clicks, unsubscribes) for our newsletter.

Information collected automatically

When you visit the Website, our servers and our providers automatically record technical and usage information, such as:
  • IP address, browser type and version, device type and operating system;
  • pages visited, time spent, referring/exit pages, click events, and search terms;
  • country and general location derived from IP address;
  • cookies, pixels, and similar tracking technologies (see Section 6).
This information does not reveal your specific identity and is used for security, analytics, fraud prevention, and improving the Website.

Shopify platform

Our store is hosted on Shopify Inc. Shopify provides the e-commerce platform that lets us sell to you. Shopify processes your data when you visit or purchase, and may use customer data together with data from other Shopify merchants for fraud prevention, performance, growth, and advertising/retargeting services. Your data is stored in Shopify's secure databases behind a firewall; card details submitted at checkout are encrypted and tokenized under PCI-DSS standards, and Shopify is a PCI-DSS certified provider. See Shopify's Privacy Policy and Terms of Service for details.

2. HOW DO WE USE YOUR INFORMATION?

We use your personal information to:
  • Process, fulfill, and track your orders, including sending order and shipping confirmations;
  • Provide customer support and respond to your inquiries;
  • Create and manage your account, if you choose to create one;
  • Send transactional emails (order status, delivery, returns, password resets);
  • Send marketing emails and promotions where you have subscribed, and manage your preferences;
  • Operate, secure, and improve the Website, analyze usage trends, and personalize your experience;
  • Detect and prevent fraud, abuse, and unlawful activity;
  • Comply with legal obligations and enforce our policies.
We do not sell your personal information.

3. HOW DO WE SHARE YOUR INFORMATION?

We share information only with trusted providers who process it on our behalf and are restricted from using it for their own purposes:
  • E-commerce platform: Shopify Inc. (store hosting, checkout, order management).
  • Email marketing: Klaviyo (newsletter subscription, campaign delivery, and engagement tracking).
  • Analytics: Google Analytics (website traffic and usage statistics). You can opt out of Google Analytics Advertising Features here and manage Google ad settings.
  • Advertising: Meta Pixel (Facebook/Instagram) and TikTok Pixel (TikTok) may collect device identifiers, cookie IDs, and browsing interaction data to deliver and measure targeted ads and retargeting, and to create audiences. These providers' own privacy policies apply: Meta · TikTok.
  • Payment processing: PayPal (order payment, refunds, chargebacks). We only share the minimum information needed to complete your transaction; see PayPal Privacy Policy.
  • Service providers: cloud hosting, shipping and fulfillment, accounting, fraud prevention, and professional advisors who perform services for us.
We may disclose information if required by law or legal process, to protect our rights, property, or safety or that of our customers or others, or in connection with a merger, acquisition, or sale of assets (in which case you will be notified and the transferee must protect your information under a policy substantially similar to this one).

4. EMAIL MARKETING

With your consent, we send newsletters, product updates, and promotional emails through Klaviyo. Every marketing email clearly identifies the sender and includes a one-click unsubscribe link; you may also opt out by contacting us using the details below. Transactional emails (order confirmation, delivery, returns) continue regardless of marketing preferences. We comply with the U.S. CAN-SPAM Act.

5. PAYMENT PROCESSING

Payments are processed directly by PayPal. PayPal collects and processes your payment details according to its own privacy policy; we do not store full payment card data on our servers.

6. COOKIES, PIXELS, AND TRACKING

We and our providers use cookies and pixels to operate the site, remember preferences, measure performance, and deliver personalized advertising (Google Analytics, Meta Pixel, TikTok Pixel). You can control cookies through your browser settings; disabling non-essential cookies may affect certain features.
For California residents, some of this activity may be considered a "sale" or "sharing" of personal information; see Section 8 for your opt-out rights.

7. DATA SECURITY AND RETENTION

We maintain reasonable administrative, technical, and physical safeguards to protect personal information, and use encrypted connections (SSL/TLS) on the Website. No transmission over the Internet is guaranteed to be fully secure, however, and you use the Services at your own risk.
We retain personal information only as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. When retention ends, we delete or anonymize the data, except where a longer period is required by law.

8. CALIFORNIA PRIVACY RIGHTS (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) gives you the following rights:
  • Right to know: request the categories and specific pieces of personal information we have collected, the sources, purposes, and categories of recipients;
  • Right to delete: request deletion of your personal information (subject to legal exceptions);
  • Right to correct: request correction of inaccurate personal information;
  • Right to opt out: opt out of the "sale" or "sharing" of your personal information for targeted advertising;
  • Non-discrimination: we will not discriminate against you for exercising these rights.
To make a request, contact us at harvey@wx-ivy.com with the subject "Privacy Request." We may verify your identity before responding. A designated agent may submit a request on your behalf with valid written authorization. You can also access the Do Not Sell or Share My Personal Information page [link placeholder — add after publishing this Policy].

9. CHILDREN'S PRIVACY

We do not knowingly collect personal information from children under 16. If you believe a child has provided us personal information, contact us and we will delete it.

10. YOUR OTHER RIGHTS

You may access, correct, update, or delete personal information you have provided through your account settings or by contacting us. You may also request a copy of the information we hold about you. We respond within the time required by applicable law.

11. LINKS TO OTHER WEBSITES

The Website may contain links to third-party sites. We are not responsible for their privacy practices; please review their policies directly.

12. CHANGES TO THIS POLICY

We may update this Policy at any time; the "last updated" date at the top reflects the current version. Material changes may be announced on the Website or by email. Continued use after changes constitutes acceptance.

13. CONTACT US

For privacy questions, requests, or complaints:
  • Email: harvey@wx-ivy.com